Group managing director of the United Bank for Africa (UBA) Oliver Alawuba has marked his first year in office, stressing the bank’s commitment to enhancing customer experience.
In a statement on Wednesday signed by UBA spokesperson Nasir Ramon in Lagos, Mr Alawuba also expressed optimism about greater achievements for customers and shareholders.
The ‘UBA 4.0 Team’ led by Alawuba took over the reins of leadership in August 2022.
According to him, the bank has since achieved record-breaking profit margins and witnessed transformative growth across the international and African markets.
Alawuba, who expressed gratitude to his team and other internal stakeholders for the many successes achieved in the last 12 months, said that through their collective efforts, the bank had celebrated major business wins across various markets.
This, he said, solidified its position as a leading financial institution in the region.
He said, “I want to express my gratitude to every one of you, our dedicated and talented team leaders and members for your commitment to our customer-centric vision and the spirit of execution displayed in our successes so far.
“Through our collective efforts, we have recorded major business wins across our various markets, improved on our financial performance, enhanced customer service delivery and are on the way to achieving a more connected brand.
“These achievements have not only strengthened the bank’s standing but have also provided a solid foundation for even greater accomplishments in the future.”
The chief executive officer explained that the bank would not rest in its drive to be the leading financial services provider in Africa and beyond.